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Frequently Asked Questions
Will my information be kept confidential?
Yes. Absolutely! We take great care and understand the sensitivity of private and confidential data. Our services are in compliance with the Data Protection act and GDPR laws and guidance.
What if my details change?
It is very important for our clients to take an active responsibility to inform us of any changes. If your address changes, contact number or next of kin please inform us. Annually we will contact our clients to discuss if any update is needed.
Would I need to contribute any money towards the services?
No, you do not need to but we are a charity and if you are able to contribute we would be really grateful for that as it would help support other clients.